Support
Question about VoltLogger? These are the fastest routes to an answer — and failing that, there's simply a human behind the mailbox.
Guides
In-depth guides on mileage logs, reimbursement rules and home-charging records.
Browse the guides → Security & privacy
What we can see, what we store and what you control — no fine print.
Read how it works → Terms & privacy policy
The agreement and the data practices, kept short and readable.
Read the terms → Quick answers
- Tesla won't connect? The connection runs through your own Tesla account (official Fleet API). Check that signing in works in the Tesla app itself and retry the connection; revoking access and granting it again resolves most cases.
- Subscription via the App Store? Renewal, changes and cancellation are managed in your Apple account (Settings → Subscriptions). Lost your purchase after a reinstall? Use "Restore purchases" in the app.
- Exporting your data? Every trip and charging session exports straight from the app as CSV — your records, your file.
- Deleting your account? One email is enough; we delete your account and all data. Export your records first — deleted really means deleted.